Webinar Series: Effective Supervisory Practices

ICMA's popular series gets retooled in robust, new platform. This six-part webinar series is a must for any jurisdiction looking to develop the next generation of leaders.

Leading and managing a community and staff can be an all-consuming challenge that leaves little time for local government supervisors to focus on their personal growth. Now, in a state-of-the-art online classroom, the Effective Supervisory Practices Webinar Series makes it easy to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants.

Through live or on demand webinars, this series enables attendees to learn:

  • The difference between leading and managing
  • The tools to assist with establishing priorities and focusing work
  • How to hire the right people for your organization
  • The role in fostering a safe, harassment-free work environment
  • How good supervisors can motivate employees to become productive and fulfilled
  • How to turn a group of employees into a highly functioning team

What is the Effective Supervisory Practices Webinar Series?

This interactive webinar series will demonstrate principles covered in Effective Supervisory Practices (5th Edition). Hosted by experienced managers and local government experts, this program is designed to impart real-life experience, best practices, and sound advice in the areas most important to a manager’s day-to-day role.

Who is Right for the Program?

The Effective Supervisory Practices Webinar Series is designed as a primer for new supervisors. It not only offers pragmatic recommendations about the day-to-day duties of a supervisor, but also offers guidance for addressing the more complex challenges all managers confront as they seek to effectively communicate, motivate, and model ethical decisions to lead a team.

State-of-the-Art Platform. Enhanced User Experience. 

Enjoy the new, easy-to navigate online classroom with: 

  • New polling and reporting features
  • Dashboard for tracking individual/team progress
  • Improved survey functionality
  • Seamless audio connections
  • Quizing

Program Details 

All programs will take place from 1:00 p.m. to 2:30 p.m. EDT. 


SINGLE LOG-IN FROM ONE ROOM: Purchase single access to view in one office or conference room by yourself or in a group. Only one log-in and completion certificate will be issued. Price: $795 (member)/$1095 (nonmember)   (Join ICMA)

MULTIPLE STAFF LOG-INS: Allow your staff to participate from their own device whenever they want, wherever they are. This function adds individual quizzing, custom certificate printing, and a dashboard that allows you to monitor staff progress. Purchase in groups of 10, 25, 50, 75, 100, 200 and 300 and train your staff for as low as $12.65 per person! Pricing (per office, not per person): 10 participants=$895 member/$1195 nonmember; 25 participants $1045 member/$1470 nonmember; 50 participants $1295 member/$1845 nonmember; 75 participants $1545 member/$2220 nonmember; 100 participants $1795 member/$2595 nonmember; 200 participants $2795 member/$4095 nonmember; and 300 participants $3795 member/$5595 nonmember.

*ICMA members are encouraged to register their staff under their member number to receive the discounted rate. Members do not need to participate themselves in order for their jurisdiction to receive the discounted rate.

Register Now

Class Description 

Session One: The Foundation: Roles of a Supervisor/Supervisory Leadership and Ethics

Session Two: Sharpening Your Focus: Strategic Planning, Managing Workflow, and Budgeting

Session Three: The People Part: Hiring and Onboarding, Fostering Accountability, Evaluating Performance

Session Four: The Great Communicator: Team Building, Communicating, Leading Change

Session Five: The HR Stuff: Ensuring a Safe, Respectful, Harassment-Free Workplace

Session Six: Raising the Bar: Motivating Employees and Customer Service

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