We are pleased to announce that in 2016, we launched a new credentialing application and renewal software to enhance and improve your user experience.
Accessing the new software - watch the video below! (Note one change as of May 2017: Go to "My ICMA" instead of "My Account")
Go to My ICMA
A PDF version can be found here: Navigating the Credentialing System
Asking questions or requesting assistance
If you have questions about the Credentialing Program or the new software, please e-mail firstname.lastname@example.org or call 202-962-3556 (Jenese Jackson) or 202-962-3582 (Amanda Relyea).
If you need password assistance, contact ICMA’s Member Support Team at 1-800-745-8780 or email@example.com.